Charles Duhigg on the Hidden Power of Supercommunicators

Because most people talk—but few truly connect

We’ve all been there: a conversation that feels off, even when the words seem right. A moment when you’re speaking—but not being heard. Or listening—but not truly understanding.

In this compelling episode of Passion Struck, I sit down with Pulitzer Prize-winning journalist and bestselling author Charles Duhigg to unpack why so many conversations fall short—and how we can do better. Drawing from his groundbreaking book Supercommunicators, Charles reveals the hidden architecture of great communication. At the core? A simple but powerful insight: most conversations operate on three levels—practical, emotional, and social—and most miscommunication happens when we’re speaking from one layer while the other person is in another.

This isn’t about sounding more polished—it’s about showing up more present. When we learn to identify the level of conversation we’re in, we build deeper trust, stronger connection, and greater influence.

Here’s what we explore:

Listen ad free to a fascinating conversation with Charles Duhigg that will forever change the way you think about talking—and listening.